AI Where R you?
Attendance Agent
The “Where Are You?” AI Agent is designed to proactively monitor caregiver attendance and assist coordinators in managing missed or late visits in real time. This agent acts as a virtual assistant, reducing the operational burden on staff.
Key functionality
AI Voice Calls - Automated outbound AI phone calls with configurable call scripts, personalized caregiver and visit information, and complete call logging.
SMS Text Messaging - Send automated SMS reminders using customizable templates with dynamic caregiver and visit details.
Secure Caregiver Response Link (Optional) - Include a secure link that allows caregivers to respond or provide updates quickly.
GPS Location Collection (Optional) - Request the caregiver's GPS location (with consent and device permissions) to help verify visit location.
Response Management - Configure and manage caregiver response options, statuses, and automated actions.
Centralized Dashboard - Monitor calls, messages, responses, attendance, and follow-up activities from a single dashboard.
Call & Message Logs - Maintain a complete history of all AI calls, SMS messages, caregiver responses, and communication outcomes.
Office Email Notifications - Automatically notify office staff of important events, exceptions, and caregiver responses.
Multilingual Translation Support - Automatically translate SMS messages based on each caregiver's preferred language.
Opt-Out Management - Respect caregiver communication preferences by automatically excluding opted-out caregivers from AI calls and SMS messages.
